---
title: Contacts
description: "Table 3\r\nEvidence Summary for Contact Practices\r\nPractice\tResearch Support\tField Support: Low Risk\t\tField Support: Med/High Risk\r\n\t\tProbation \tJSI\t\tProbation \tJSI\r\nIn-Person Contacts\tEvidence-Based*\tModerate\tModerate\t\tWide\tModerate\r\nTelephone Contacts\tPromising\tModerate\tModerate\t\tModerate\tModerate\r\nKiosk Contacts\tPromising\tModerate\tModerate\t\tMinimal\tModerate\r\nFrequency of Contacts\t\t\t\t\t\t\r\nWeekly\tInconclusive\tMinimal\tMinimal\t\tWide\tModerate\r\nMonthly\tInconclusive\tModerate\tModerate\t\tModerate\tModerate\r\nQuarterly\tInconclusive\tModerate\tModerate\t\tMinimal\tModerate\r\n* = Evidence-based with qualifications"
url: "https://www.gmuace.org/appropriateness-statement-package/contacts/contacts/"
updated: "2023-03-06"
category: Contacts
---

# Contacts

The following section covers a number of commonly used contact practices: in-person contacts, remote contacts (telephone, kiosk), and the frequency of contacts (weekly, monthly, quarterly). Each area also includes implementation considerations on how organizations can prepare themselves to make changes to their contact policy. Finally, this section contains appropriateness statements which include the results of the empirical evidence analysis.

The following table shows a summary of the results from the evidence analysis. The practices is categorized according to four levels: appropriate, promising, inconclusive, and not evidence-based depending on the amount and type of research available (see Introduction Table 2 for definitions). Also included are the perceptions of individuals working in supervision agencies and individuals that have experience with the justice system to illustrate different views about the contacts. The following table summarizes the evidence level, the probation staff perceptions, and JSI perceptions of the practices in this section.

**Table 3**

Evidence Summary for Contact Practices

**Practice**

**Research Support**

**Field Support: Low Risk**

**Probation**

**JSI**

**Field Support: Med/High Risk**

**Probation**

**JSI**

In-Person Contacts

Evidence-Based*

Moderate

Moderate

Wide

Moderate

Telephone Contacts

Promising

Moderate

Moderate

Moderate

Moderate

Kiosk Contacts

Promising

Moderate

Moderate

Minimal

Moderate

Frequency of Contacts

Weekly

Inconclusive

Minimal

Minimal

Wide

Moderate

Monthly

Inconclusive

Moderate

Moderate

Moderate

Moderate

Quarterly

Inconclusive

Moderate

Moderate

Minimal

Moderate

* = Evidence-based with qualifications

 

**Similar Topics**

## [Types of Contacts](https://www.gmuace.org/appropriateness-statement-package/contacts/types-of-contacts/)

## [Frequency of Contact](https://www.gmuace.org/appropriateness-statement-package/contacts/frequency-of-contact/)

## [Prosocial Modeling](https://www.gmuace.org/appropriateness-statement-package/motivation-techniques/prosocial-modeling/)